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Security Tips

No smoking in the Exhibition Hall, we place several smoking areas for you.

Kindly take care of your property, if you lose something, please contact Security Section of CECF Security Office in time.

Location: Room 6277, 2/F, Hall 6, Liuhua Complex.

Room 05, 1/F, Hall 23, Pazhou Complex.

If you meet any problems about security, please apply to Security Office for help.

Tel: 020-26080015 (Liuhua Complex)

020-89131203 (Pazhou Complex)

Open and Close Schedule

The time of exhibitors enter into Hall

Phase 1: October. 15-20 9:00

Phase 2: October 25-30 9:00

Time of Guests enter into Hall

Phase 1: October. 15-20 9:00

Phase 2: October. 25-30 9:00

Close time

Phase 1: October. 15-19 19:00

October. 20 18:00

Phase 2: October. 25-29 19:00

October. 30 18:00

Inquiries & Complaines


•  Inquiries Desk at the Hall

•  Provide guests information service

•  Provide guests appointed publication

•  Assist to receive the overseas delegations of Government, Industry & Commerce Group and Guests, even arrange to visit.

•  SCAN System

SCAN System is that provides the related fair information of CECF, exhibits booths location, and products information of exhibits enterprises.

The inquiry sites are arranged at the lobby of Hall 1 and main passage of different floors. Total 33 inquiry sites and 90 computers.

•  It provides several search tools on the CECF website, to help buyers to search for exhibitors, products information; To recommend Chinese famous import commodities enterprises; to publish the various business information


1. Office complaint

Scope: Exhibition service on site.

1. Reception desk

Set up complain reception directly leaded by business office is aim to cope with the various complaint events during Canton fair and maintain its fine imagine and credit. It's responsible for accepting and hearing the complaints from Chinese and foreign exhibitors.


(1) Problems about business issue and contract performance signed in the fair (include quality of products);

(2) Relative intellectual property rights; (Only one fair)

(3) Various services (exclude exhibition service on site)

(4) Assist with other complaints.

Venue: East gallery of Hall 1

Tel: 020-26080198

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